Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
SANTIANNA is a premier senior living community beautifully situated on a landscaped campus and managed by Oakmont Management Group, a leader in the senior living industry. Known for exceptional quality, comfort, and five-star amenities, SANTIANNA offers residents a rewarding lifestyle with personalized comprehensive support designed to promote continuing independence. Oakmont Management Group (OMG) manages multiple communities across California, Hawaii, and Nevada, providing outstanding services under the Oakmont Senior Living and Ivy Living brands.
OMG's mission revolves around creating meaningful lifestyles and relationships with residents, families, and team members. The company fosters a culture built on Authenticity, Teamwork, Compassion, Commitment, an... Show More
OMG's mission revolves around creating meaningful lifestyles and relationships with residents, families, and team members. The company fosters a culture built on Authenticity, Teamwork, Compassion, Commitment, an... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in hospitality or senior living community
- Excellent customer service skills
- Computer proficiency including MS Office
- Strong written and verbal communication skills
- Pass criminal background and health screenings including physical and TB tests
- Comply with vaccination and COVID-19 protocols if required
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- May require vaccination and adherence to COVID-19 safety protocols per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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