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Marquis Health Services

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Benefits

Tuition Reimbursement
Employee Referral Bonus
Health Insurance
Vision Insurance
Dental Insurance
401(k) with match
Employee engagement and culture committee
company sponsored life insurance
Employee assistance program

Job Description

Yardley Rehabilitation is a prominent healthcare establishment dedicated to providing exceptional rehabilitation services. Proudly supported by Marquis Health Consulting Services, this facility is committed to delivering high-quality care and creating a welcoming environment for patients, their families, and staff. As a full-time healthcare provider, Yardley Rehabilitation emphasizes professional growth, employee well-being, and fostering a supportive community for both residents and employees. With a focus on compassionate care and operational excellence, Yardley Rehabilitation ensures that team members have the resources and opportunities needed to succeed in their roles while positively impacting the lives of those they serve.

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Job Requirements

  • Current and active CNA license in MA strongly preferred
  • Previous experience in customer service-related field required
  • Experience in healthcare setting required
  • Excellent communication skills
  • Strong interpersonal skills
  • Ability to multitask effectively
  • Professional phone etiquette
  • Ability to maintain composure under pressure

Job Qualifications

  • Current and active CNA license in MA strongly preferred
  • Previous experience in customer service-related field required
  • Experience in healthcare setting required
  • Exceptionally strong customer service orientation, presence and perspective
  • Knowledge of customer service strategies and tactics
  • Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization
  • Excellent verbal and written communications skills and phone etiquette
  • Experience in dealing with multiple demands simultaneously
  • Ability to deal with people of varying personalities and temperaments
  • Ability to take initiative to resolve immediate problems

Job Duties

  • Answering and transferring all incoming calls in a courteous and professional manner
  • Giving information, direction and other appropriate assistance to residents, staff, guests and vendors
  • Performing a variety of clerical duties as assigned
  • Greeting potential residents, families, visitors
  • Managing both external and internal calls, taking and communicating messages

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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