Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts
Paid Vacation, Sick, Holiday, Bereavement Leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is dedicated to providing a comfortable, safe, and welcoming environment for seniors and their families. We prioritize high-quality care and exceptional service, fostering a community where residents feel valued and supported. Our team is committed to enhancing the quality of life for each resident by offering comprehensive amenities, engaging activities, and compassionate staff members who are always available to assist with daily living needs. The facility is designed to promote independence while ensuring that medical and social support are readily accessible. We operate with strong ethical standards and uphold privacy and confidentiality for all residents, ensuring... Show More
Job Requirements
- At least 18 years of age
- Required health screening, TB clearance, and criminal record clearance
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Excellent communication skills
- Ability to multitask
- Proficiency in computer skills
- Ability to maintain confidentiality
- Ability to handle administrative tasks
- First Aid/CPR certification
- Ability to work collaboratively
- Flexibility to adapt to changing needs
Job Qualifications
- High school diploma or equivalent
- Additional education or certification in hospitality or customer service is a plus
- Previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize effectively
- Proficiency in computer systems, including word processing, email, and database management
- First Aid/CPR certification is preferred
- Understanding of customer service principles
- Familiarity with safety protocols and emergency procedures
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
- Provide information, answer inquiries, and assist residents and their families with various requests and concerns
- Coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
- Maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
- Assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
- Maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
- Collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
- Monitor the security and safety of the facility, reporting any unusual incidents or concerns to the appropriate personnel
- Act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
- Always uphold resident privacy and confidentiality
- Assist with other related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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