Concierge

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Career development opportunities

Employee wellness programs

Job Description

Waltonwood is a prominent and respected senior living community dedicated to delivering exceptional service and care to its residents. As a reputable leader in elder care, Waltonwood prides itself on creating warm, welcoming, and supportive environments where seniors can thrive with dignity and independence. With a strong emphasis on community spirit, safety, and comfort, Waltonwood continuously works towards enhancing the quality of life for its residents by fostering meaningful relationships and ensuring top-tier hospitality services throughout its properties.

At Waltonwood, the Administrative Department stands as the backbone of day-to-day community operations. Their team plays an essential role in maintaining smooth f... Show More

Job Requirements

Proficiency with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
a minimum of 6 months of customer service and clerical experience preferred
high school diploma or GED preferred
strong communication and organization skills

Job Qualifications

High school diploma or GED preferred
a minimum of 6 months of customer service and clerical experience preferred
strong communication skills
proficient with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
ability to stay organized and follow through on tasks
empathetic and compassionate nature
ability to apply safety, security, and emergency procedures appropriately

Job Duties

Greet residents, visitors, and staff in a welcoming, professional manner
answer internal/external telephone calls promptly and professionally
gather information, answer questions or requests, and/or channel to the appropriate destination
properly understand and apply safety, security, and emergency procedures to ensure well-being of both residents and staff
monitor and direct those who enter and exit the building and follow check in and out procedures
become familiar with all residents of the community, and communicate positively with them daily
update resident roster daily, collect daily resident charges including meal tickets and general store charges, and respond to questions and concerns
provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
keep front desk organized, neat, and clean and provide light housekeeping duties
assist with all other duties as assigned by the Business Office Manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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