Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Tips
Flexible Schedule
training programs
Career advancement opportunities
Job Description
PopStroke is the fastest-growing entertainment brand in the hospitality space, dedicated to transforming the traditional game of mini-golf into an innovative and exciting experience. With a total of 19 locations across Florida, Texas, Arizona, Alabama, Nevada, and South Carolina, and additional venues under development, PopStroke offers a unique blend of family-friendly fun, cutting-edge technology, and custom-designed courses set amidst creatively crafted landscapes. This ensures that visitors of all ages and skill levels can enjoy a memorable outing that combines the joy of mini-golf with an exceptional culinary experience. The company is known for its vibrant atmosphere where guests can engage... Show More
Job Requirements
- Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time
- Must be able to lift, carry, push and pull up to 30 lbs
- Must be available to work weekends and holidays
- Must have excellent communication, guest service and teamwork skills
Job Qualifications
- Previous hospitality experience in a high-volume environment preferred
- Strong communication skills to address guest concerns and resolve issues efficiently
- Must be available to work weekends and holidays
- Must have excellent communication, guest service and teamwork skills
Job Duties
- Ensure that every guest is recognized meaningfully and leaves with a memorable experience
- Provide personalized and attentive service to guests and members, addressing their needs and preferences with professionalism and efficiency
- Handle guest inquiries, feedback, and complaints in a timely and professional manner
- Actively promote and sell memberships, conduct venue tours showcasing amenities
- Explain membership options, pricing, and benefits
- Maintain a service mindset and high level of service standards and expectations
- Ensure that guests' golf experience meets PopStroke standards of service and ensures compliance with course rules
- Assist the F&B staff as needed
- Collaborate with kitchen and bar staff to ensure smooth service and efficient food and beverage delivery
- Assist with ensuring the cleanliness of all restaurant areas, including restrooms
- Restock service stations and restrooms
- Suggest menu items or special offerings to enhance guest experience and potentially increase revenue
- Answer phone calls and inquiries regarding the venue, pricing, menu, and other information in a professional and courteous manner
- Work in both an indoor and outdoor environment
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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