Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Edison House is an exclusive private club located in Salt Lake City, UT, known for its commitment to providing an upscale and welcoming environment for its members and guests. As a premier hospitality venue, Edison House combines elegance and personalized service to create remarkable social and networking opportunities for its community. The club offers a variety of amenities, events, and exclusive experiences designed to foster connection and enjoyment among members. With a strong reputation for excellence, Edison House continuously strives to enhance every aspect of the member experience through attentive service and thoughtful offerings.
This full-time Concierge position at... Show More
This full-time Concierge position at... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service is preferred
- Excellent communication skills
- Ability to work in a fast-paced, dynamic environment
- Proficiency with computer applications including Microsoft Office
- Strong problem-solving skills
- Ability to maintain professionalism under pressure
- Flexible schedule including availability on evenings, weekends, and holidays
Job Qualifications
- Previous experience in hospitality, front desk operations, or concierge services is preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite and familiarity with reservation or CRM systems
- Quick thinking with the ability to resolve issues professionally
- Strong commitment to creating memorable experiences for members and guests
- Friendly and approachable, with a positive attitude
- Team player
- Highly organized and detail-oriented
- Comfortable working in a high-energy, upscale environment
- Flexible with scheduling, including evenings, weekends, and holidays
Job Duties
- Greet members and guests with a warm, friendly demeanor
- Ensure all visitors feel welcome and attended to promptly
- Handle check-ins, check-outs, and reservations efficiently
- Provide information about Edison House amenities, events, and local attractions
- Assist members with bookings, including dining, event tickets, and other services as needed
- Offer tailored recommendations to enhance the member experience
- Handle last-minute member requests
- Encourage member participation through events and clubs to further enhance the community
- Maintain the cleanliness and organization of the front desk area
- Address member and guest concerns effectively, escalating issues to the manager when necessary
- Monitor access to ensure only authorized members and guests enter the premises
- Answer and direct phone calls, emails, and other communications promptly
- Update and maintain member records in the club's management system when instructed
- Assist in data collection
- Work closely with other Edison House departments to ensure seamless service delivery
- Assist with the execution of events by handling guest lists and providing an excellent first impression to guests and members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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