Invited Clubs

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off

Job Description

Invited is a prominent leader in the hospitality and service industry, proudly recognized as the largest owner and operator of private clubs in the United States. Since its establishment in 1957, Invited has been dedicated to building meaningful relationships and enriching the lives of its members, guests, and an extensive workforce of over 17,000 employees. With a portfolio that includes more than 130 prestigious country clubs, city clubs, and athletic clubs nationwide, Invited offers an unparalleled club experience with a wide range of first-class amenities, such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
  • Service-oriented mindset with the ability to make every member and guest feel valued
  • Friendly and personable with a positive, can-do attitude
  • Professional and welcoming phone demeanor
  • Positive attitude with a collaborative team spirit

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 1 year of experience in hospitality or a similar customer-facing role
  • Service-oriented mindset with the ability to make every member and guest feel valued
  • Friendly and personable with a positive, can-do attitude
  • Professional and welcoming phone demeanor
  • Positive attitude with a collaborative team spirit
  • Strong communication skills across various channels
  • Proven ability to work well under pressure
  • Strong organizational skills with keen attention to detail
  • Proficient in Microsoft Office applications
  • Effective multitasker with strong time management and prioritization skills

Job Duties

  • Provide a warm welcome and fond farewell to members and guests
  • Greet every call with a warm and friendly tone, providing prompt assistance
  • Deliver exceptional business and concierge services to members and guests
  • Inform members and guests about club services, amenities, upcoming events, and room locations
  • Assist with member communications, including social media efforts, newsletters, and event announcements
  • Make outbound calls to new and at-risk members to ensure engagement and retention
  • Support member experience initiatives by promoting club offerings and assisting with key projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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