Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Paid Time Off
Tuition Reimbursement
Employee assistance program
Holiday pay
myFlexPay
Job Description
Sunrise Senior Living is a renowned senior living company dedicated to empowering its residents to live longer, healthier, and happier lives. With a deep commitment to exceptional service, Sunrise has been certified eight times as a Great Place to Work by Activated Insights, underscoring the outstanding culture and workplace environment it offers. The company focuses on building meaningful relationships not only with residents but also with their families and team members, creating a supportive and compassionate community. Known for its innovative services and dedication to quality care, Sunrise Senior Living fosters growth opportunities for its employees and encourages them to... Show More
Job Requirements
- High School degree or GED
- Proven customer service experience
- Proficiency in Microsoft Office and computer applications
- Availability to work Saturdays and Sundays from 7 AM to 3 PM
- Ability to handle multiple tasks and prioritize responsibilities
- Strong communication and interpersonal skills
- Commitment to safety protocols and employment conditions including drug testing
- Adherence to vaccination requirements as mandated by law
Job Qualifications
- High School degree or GED
- Proven customer service experience and skills
- Proficiency in computer skills including Microsoft Office (Windows, Outlook, Excel)
- Ability to learn new applications such as Sunrise software
- Strong organizational and time management skills
- Effective verbal and written communication abilities
- Good judgment and problem-solving skills
- Experience handling multiple priorities
- Knowledge of safety procedures and risk management protocols preferred
Job Duties
- Greet potential residents, families, and visitors warmly and offer beverages
- Manage both external and internal calls, answering within 2-3 rings with appropriate messages
- Take and communicate messages accurately including name, number, and details
- Provide community information and direct calls to appropriate personnel
- Assist with scheduling appointments for residents and family members
- Send get well and sympathy cards as needed
- Support sales and marketing efforts by ordering flowers, maintaining marketing packet inventory, and handling inquiry calls
- Assist Director of Sales with lead tracking database entry
- Maintain cleanliness and stock in Bistro area, keeping music playing
- Ensure community safety protocols are followed and maintain resident and team rosters
- Respond to emergencies and support Safe Leaving Program compliance
- Update resident records and manage meal ticket processing
- Organize and distribute mail and community newspapers
- Assist with recruitment process including data entry
- Monitor and order office supplies
- Participate actively in team meetings and training
- Uphold company’s Principles of Service and Core Values in all interactions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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