Ciel Shorewood LLC

Concierge

Job Overview

briefcase

Employment Type

Hourly
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

The hiring establishment is a senior living community dedicated to providing an elevated way of life for seniors, where comfort, connection, and joy thrive. This community focuses on creating a supportive and welcoming environment for its residents by offering exceptional services and programs tailored to meet their unique needs. The organization places a high priority on fostering a positive atmosphere that encourages social interaction, wellness, and engagement among its residents and their families.

As a senior living community, the establishment provides both independent and assisted living services designed to enhance the quality of life for older adults. The community... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • able to read, write, and understand English
  • able to make independent decisions when circumstances warrant
  • able to remain calm during emergency situations
  • able to deal professionally with personnel, residents, family members, visitors, and the general public
  • knowledgeable of administrative practices, processes, and guidelines
  • experience using Microsoft computer software
  • have patience, professionalism, cheerful disposition, and enthusiasm

Job Qualifications

  • High school diploma or equivalent preferred
  • ability to read, write, and understand English
  • able to follow written or oral instructions
  • able to make independent decisions when warranted and remain calm during emergencies
  • professional demeanor in dealing with personnel, residents, family members, visitors, and the public
  • knowledge of administrative practices, processes, and guidelines
  • experience using Microsoft computer software
  • patience, professionalism, cheerful disposition, and enthusiasm
  • ability to handle interactions based on maturity levels of residents, staff, and visitors

Job Duties

  • Greet visitors seeking information about the property
  • be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel
  • direct visitors to appropriate office or resident apartment
  • assist residents, family members, and guests with general requests
  • arrange for tours of the property for individuals making spontaneous visits or those that have made an appointment
  • answer telephones, record and channel information
  • display knowledge of the services and programs and other pertinent information regarding the property
  • manage mail meter, stamps, making copies, and other tasks related to office operations
  • process incoming mail
  • sort and distribute mail to mailboxes
  • maintain reception area in neat and orderly fashion
  • ensure reception desk and lobby have current property literature and refreshments
  • perform clerical duties for property staff as directed
  • assist in dining room serving resident meals as requested
  • support marketing efforts through positive and friendly interaction
  • communicate any observed or suspected resident change of condition immediately
  • maintain a safe work environment following safety standards
  • encourage teamwork through cooperation with co-workers
  • support a positive and professional image through actions and dress
  • perform other duties consistent with the position as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.