Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
sick leave
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a leading provider of senior care services, dedicated to empowering residents to live longer, healthier, and happier lives. Recognized for its outstanding workplace culture, Sunrise Senior Living has been certified as a Great Place to Work® by Activated Insights for the eighth time, underscoring the company’s commitment to creating a positive and supportive environment for both its residents and team members. With a focus on meaningful relationships, team collaboration, and a mission-centered approach, Sunrise Senior Living fosters a community where the sacred value of human life is honored and cherished.
The Concierge role at Sunrise ... Show More
The Concierge role at Sunrise ... Show More
Job Requirements
- High School diploma or GED
- Proven experience in customer service roles
- Proficiency with computer programs including Microsoft Office and company-specific applications
- Ability to learn new software applications
- Effective written and verbal communication skills
- Strong organizational and multitasking abilities
- Ability to maintain accurate records
- Ability to exercise good judgment and problem-solving skills
- Willingness to participate in mandatory drug testing and comply with health and safety protocols
- Compliance with vaccination requirements as mandated by federal, state, and local laws
Job Qualifications
- High School degree/GED
- Proven customer service experience and skills
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
- Ability to handle multiple priorities
- Possess written and verbal skills for effective communication
- Demonstrate good organizational, time management, and follow-through skills
- Possess accurate record keeping skills
- Demonstrate good judgment, problem solving and decision-making skills
Job Duties
- Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place
- Contact the Director of Sales, Executive Director, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal
- Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process
- Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification
- Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient
- Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to
- Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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