Concierge

Hollywood, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Weekend Shifts

Benefits

Medical

Dental

Vision

Life insurance

short-term disability

long-term disability

401(k) retirement plan

Paid Time Off

Job Description

Invited is a leading company in the hospitality and service industry, having established its reputation since 1957. Widely recognized as the largest owner and operator of private clubs across the United States, Invited manages over 130 prestigious country clubs, city clubs, and athletic clubs nationwide. The company's portfolio boasts world-class amenities such as championship golf courses, state-of-the-art racquet facilities, resort-style pools, fitness centers, modern workspaces, and handcrafted cuisine. With a dedicated team of over 17,000 employees, Invited has cultivated an inclusive and vibrant workplace culture that values relationships, member satisfaction, and unparalleled service quality.

The company is currently seekin... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 year of experience in the hospitality industry or similar customer-facing role
Service-oriented mindset with ability to make members and guests feel valued
Friendly and personable with a positive, can-do attitude
Professional and welcoming phone demeanor
Positive attitude with collaborative team spirit
Ability to stand, walk, and perform physical activities for extended periods
Ability to work in varying temperatures and environments
Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding or unfolding
Effective communication skills with sufficient visual acuity including talking and hearing

Job Qualifications

High school diploma or equivalent
Minimum of 1 year experience in hospitality or customer-facing role
Service-oriented mindset with ability to make members feel valued
Friendly and personable with a positive attitude
Professional phone demeanor
Strong communication skills across verbal, written, and social media channels
Proven ability to work well under pressure and multitask
Strong organizational skills and attention to detail
Proficient in Microsoft Office applications
Effective time management and prioritization skills

Job Duties

Provide a warm welcome and fond farewell to members and guests
Greet every call with a friendly tone and provide prompt assistance
Manage phone calls, reservations, and emails efficiently
Inform members about club services, amenities, and upcoming events
Assist with member communications including social media and newsletters
Make outbound calls to new and at-risk members to support engagement
Promote club events and assist with event registration and follow-ups
Maintain a clean and welcoming environment in the lobby and surrounding areas
Document all member interactions and outreach efforts accurately
Prepare personalized welcome tents and special occasion cards
Communicate member allergies and dietary restrictions to relevant teams
Support member experience initiatives by updating digital platforms
Collaborate with team members and assist with additional tasks as needed
Follow all company and department policies and safety guidelines
Attend daily briefings and engage in team activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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