Provincial Senior Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Flexible
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Benefits

Competitive wages
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program

Job Description

Provincial Senior Living is a respected member of the Discovery Senior Living family, known for managing lifestyle-focused senior living communities. The company is deeply committed to creating environments that support the well-being and happiness of its residents by emphasizing compassionate care and fostering vibrant community experiences. This organization builds its operations on strong foundational values known as the "Pillars of Excellence," ensuring that every team member is valued and recognized for their contributions. With thousands of dedicated employees, Provincial Senior Living is dedicated to cultivating positive workplace culture and offering meaningful career opportunities. They focus on employee growth, well-being, and... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • one to three years of customer service experience and/or training
  • ability to manage multiple tasks efficiently
  • strong communication skills
  • courteous and professional demeanor
  • ability to maintain confidentiality
  • proficiency in basic administrative tasks

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • one to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • takes complete messages with pertinent information and communicates messages to the intended recipient
  • greets residents and visitors
  • answers inquiries and gives directions
  • collates brochures for the marketing department
  • prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
  • updates the resident phone list and roster and move-in and move-out register daily
  • manages appointments for residents and family members such as hairdresser, transportation, etc.
  • maintains and keeps desk and entry area neat and organized
  • organizes, distributes mail to residents, executive director and department coordinators
  • maintains resident forms for miscellaneous credits
  • maintains adherence to all company personnel policies and established operating policies and procedures
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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