Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Life insurance
long-term disability coverage
401(k) plan with Company Match
Extensive Training
personal and career development opportunities
Competitive benefits package
Job Description
Cedarhurst of Des Peres is a distinguished regional healthcare provider dedicated to serving older adults with compassion and respect. As a true friend to seniors, Cedarhurst of Des Peres stands out in the senior living community by providing high-quality care, promoting independence, and enhancing the quality of life for its residents. The community emphasizes a culture of empathy, respect, and personalized attention, which is reflected in its core values where every team member is expected to be passionate, trustworthy, empathetic, positive, respectful, and approachable. These values underpin the mission to support and inspire older adults, making Cedarhurst of Des Peres... Show More
Job Requirements
- High school diploma or GED preferred
- Previous customer service experience preferred
- CPR or BLS certification preferred
- Proficiency in internet browsers
- Proficiency in Microsoft Office programs
- Ability to handle clerical and administrative tasks
- Strong communication skills
- Ability to engage in conflict resolution
- Flexibility to work weekends
- Physical ability to stand, move, and lift up to 50 pounds independently and up to 200 pounds with assistance
- Pass background and drug tests
- Participate in testing requirements such as TB
- Use designated personal protective equipment when required
Job Qualifications
- A high school diploma or GED is preferred but not required
- Previous experience in a customer service role preferably in senior living, healthcare, hospitality, or similar setting
- CPR or BLS certification preferred
- Proficiency in internet browsers such as Explorer, Chrome, or Firefox
- Proficiency in Microsoft Office programs including Outlook, Excel, Word, and Publisher
- Familiarity with electronic health records (EHR) systems and HR related systems if applicable
Job Duties
- Welcoming residents, visitors, and guests, providing exceptional customer service and assistance to those entering the community
- Monitoring the community's entry and exit points, signing in guests and residents, and ensuring compliance with safety protocols
- Regularly engaging with residents helping them feel valued and cared for
- Receiving and distributing mail and packages
- Managing external and internal calls, taking and communicating messages, as well as forwarding calls to the appropriate person/department
- Assisting the Executive Director and Business Office Manager with clerical/administrative duties, as well as assisting the Sales and Marketing team with taking sales inquiries, as needed
- Assisting residents with scheduling personal transportation services and making reservations for various community events in conjunction with Life Enrichment Director
- Managing sale of guest meals and initiating credit card transactions when necessary
- Submitting all work order requests to Maintenance on behalf of residents
- Monitoring emergency response system and fire alarm panel
- Ensuring effective communication is utilized by community staff with residents' families concerning residents' care
- Working well with others and taking direction from management, as well as engaging in conflict intervention and resolution
- Remaining flexible and able to work weekends when necessary
- Performing other job-related duties assigned by management staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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