Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.99 - $41.32
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement benefits
earned paid time off
sick leave
Life insurance
Disability Coverage
work wellness benefits
Job Description
The Ritz-Carlton New York NoMad is a prestigious luxury hotel located in the vibrant heart of New York City. Part of the globally renowned Marriott International portfolio, The Ritz-Carlton brand is synonymous with unparalleled luxury, exceptional service, and memorable guest experiences. This iconic hotel offers guests an elegant atmosphere with modern comforts and amenities, catering to discerning travelers from around the world. With its prime location at 25 West 28th Street, the property provides easy access to the city's cultural landmarks, shopping districts, and fine dining establishments. By joining The Ritz-Carlton New York NoMad, employees become part of a dynamic... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to stand, sit, or walk for an extended period or entire shift
- ability to move, lift, carry, push, pull, or place objects weighing up to 10 pounds
- excellent communication skills
- ability to follow company policies and procedures
- commitment to workplace safety and confidentiality
- professional personal appearance
- ability to assist individuals with disabilities
- willingness to perform other reasonable job duties as assigned
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- strong customer service skills
- ability to work effectively in a team environment
- basic computer skills
Job Duties
- Respond to guest requests for special arrangements or services
- make necessary arrangements or identify appropriate providers
- respond to special requests from guests with unique needs and follow up to ensure satisfaction
- gather, summarize, and provide information to guests about the property and surrounding area amenities
- answer, record, and process guest calls, messages, requests, questions, or concerns
- contact appropriate individuals or departments to resolve guest issues
- review shift logs and document pertinent information
- monitor club lounge for seating availability, service, safety, and well-being of guests
Job Qualifications
Experience
No experience required
Job Location
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