Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
employee discount
Training and development opportunities
Job Description
This esteemed community-focused establishment is dedicated to providing exceptional living experiences for its residents. Recognized for its commitment to quality and customer service, it operates within the residential and hospitality industry, specifically within senior living or residential community management. The organization prides itself on its welcoming environment, ensuring every interaction reflects professionalism, kindness, and efficiency. Its team is composed of dedicated professionals who strive to maintain a secure, pleasant, and supportive atmosphere for all residents, guests, staff, and vendors.
The Concierge role is integral to the daily operations of the front desk and overall community experience. This hourly, non-exempt pos... Show More
The Concierge role is integral to the daily operations of the front desk and overall community experience. This hourly, non-exempt pos... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous experience in customer service or front desk operations preferred
- proficiency in English communication
- typing skills and familiarity with Microsoft Office
- ability to lift and carry up to 20 pounds
- capability to sit, stand intermittently, and bend throughout the workday
- manual coordination for operating switchboard, computer, and other equipment
- ability to maintain focus despite distractions
- physical ability to push and pull carts and trash bins for overnight duties
Job Qualifications
- High school graduate preferred
- ability to communicate efficiently in English using proper grammar in a pleasant manner
- typing skills and experience with Microsoft Office software
- ability to handle multiple routine tasks following instructions
- strong interpersonal skills and a courteous demeanor
- basic knowledge of clerical and administrative procedures
Job Duties
- Answer and transfer all incoming calls professionally
- provide information, direction, and assistance to residents, staff, guests, and vendors
- perform various clerical duties as assigned
- open and close the front desk and secure all files, keys, and equipment
- communicate messages promptly and clearly to appropriate parties
- accept and record payments, reservations, appointments, and cancellations
- confirm scheduled transportation and event registrations with residents
- greet and assist all persons entering the community courteously
- deliver newspapers and collect trash from apartments during overnight shifts
- ensure security and maintain order during overnight hours
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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