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RPM Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
comprehensive healthcare coverage
Employee Assistance Programs
mental health programs
wellness programs
critical illness insurance
Hospital Indemnity insurance
accident insurance
401(k) with Company Match
Professional Development
career growth
Role-based learning plans
Diversity equity inclusion and belonging programs
Paid Time Off
floating holidays
Volunteer days
Discounted perks

Job Description

RPM Living is a distinguished property management company dedicated to creating extraordinary living experiences for its residents. Known for its people-first approach, RPM Living prioritizes employee well-being and success by offering top industry pay, comprehensive benefits, and ample opportunities for upward mobility through career training and education. As a reputable leader in the multifamily housing sector, RPM Living operates numerous properties with a focus on community, customer service, and innovation. The company fosters an inclusive and supportive work environment, emphasizing diversity, equity, inclusion, and belonging through various Employee Resource Groups (ERGs). This strategy ensures not only exceptional service delivery but... Show More

Job Requirements

  • Ability to work a flexible schedule including evenings and weekends
  • Excellent follow-up skills via email and phone
  • Familiarity with Microsoft Office Suite including Word and Excel
  • Yardi experience preferred but not required
  • Must be able to sit or stand for extended periods
  • Must be able to read documents, computer screens, and data
  • Must be able to hear and understand verbal communications in person, over the phone, or computer
  • Ability to occasionally lift or carry items weighing up to 15 pounds
  • Proficiency in operating computer, keyboard, mouse, and other office equipment

Job Qualifications

  • Ability to work a flexible schedule including evenings and weekends
  • Excellent follow-up skills via email and phone
  • Experience with Microsoft Office Suite including Word and Excel
  • Yardi experience is a plus
  • Strong communication skills
  • Customer service orientation
  • Ability to work effectively within a team
  • Physical ability to sit or stand for extended periods
  • Ability to read documents, computer screens, and data
  • Good hearing and verbal communication skills
  • Capability to lift or carry items up to 15 pounds
  • Proficiency with office equipment including computer, keyboard, and mouse

Job Duties

  • Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings
  • Provide resources to customers and maintain an open and welcoming environment for residents, customers, vendors, and neighbors
  • Acquire a broad knowledge of the community and the surrounding area
  • Market the property
  • Maintain positive relationships with residents to ensure effective communication
  • Assist with resident events and initiatives
  • Manage social media posting, blogging, and internet presence
  • Collaborate with the site team to create sociable and pleasurable event environments
  • Ensure the Community Amenities area has proper inventory
  • Communicate proactively with management regarding issues or concerns
  • Maintain work area presentation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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