Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Standard Hours
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts (FSAs)
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is a compassionate and community-focused residence dedicated to providing exceptional care and support for seniors. We pride ourselves on creating a warm, safe, and welcoming environment where residents can enjoy a high quality of life with access to various amenities, activities, and specialized services tailored to their needs. Our facility operates with a strong commitment to respecting the dignity, privacy, and independence of our residents while offering professional assistance from a skilled and friendly staff. We are driven by values of respect, care, and professionalism, ensuring families feel confident that their loved ones are in the... Show More
Job Requirements
- At least 18 years of age
- required health screening, TB clearance, and criminal record clearance
- licenses, certifications, and certificates such as First Aid/CPR certified
- special skills needed to meet client needs per California Code of Regulations Sections: 85065(f)/87411(g)
- high school diploma or equivalent
- previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- proficiency in computer systems including word processing, email, and database management
- excellent interpersonal and communication skills with the ability to multitask and prioritize responsibilities effectively
Job Qualifications
- At least 18 years of age
- required health screening, TB clearance, and criminal record clearance
- licenses, certifications, and certificates such as First Aid/CPR certified
- special skills needed to meet client needs per California Code of Regulations Sections: 85065(f)/87411(g)
- high school diploma or equivalent
- additional education or certification in hospitality or customer service is a plus
- previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner
- provide information, answer inquiries, and assist residents and their families with various requests and concerns
- coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
- maintain knowledge of facility amenities, activities, and services and effectively communicate this information to residents and visitors
- assist with administrative tasks such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
- maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
- collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
- monitor the security and safety of the facility, reporting any unusual incidents or concerns to appropriate personnel
- act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
- uphold resident privacy and confidentiality
- assist with other related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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