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Planned Companies

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Fixed Shifts
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Benefits

Medical
Dental
Vision
401k

Job Description

Planned Companies is a renowned property management and lifestyle services provider committed to enhancing the living experience of residents and tenants within premium residential and commercial properties. Located in Westfield, NJ, the company prides itself on delivering exceptional customer service, ensuring that properties are not only kept presentable and secure but also that tenants, guests, and vendors feel welcomed and valued at all times. Planned Companies operates with the belief that the first interaction at a property, typically with a concierge or front desk associate, sets the tone for the entire tenant experience. With a commitment to excellence and community,... Show More

Job Requirements

  • 3+ years of customer service experience
  • Ability to lift up to 50lbs when needed
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Desire and passion to provide a warm and welcoming hello to everyone

Job Qualifications

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys & access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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