Concierge

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

vision coverage

Life insurance

short-term disability insurance

long-term disability insurance

401(k) retirement savings plan

Paid Time Off

Job Description

Invited is a leading company in the hospitality and service industry, specializing in owning and operating private clubs across the United States. Since its inception in 1957, Invited has dedicated itself to building strong relationships and enriching the lives of its members, guests, and over 17,000 employees. With more than 130 country clubs, city clubs, and athletic clubs nationwide, Invited is recognized as the largest owner and operator of private clubs in the country. These clubs present first-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Invited fosters an... Show More

Job Requirements

high school diploma or equivalent
a minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
possess a service-oriented mindset with the ability to make every member and guest feel valued
friendly and personable with a positive, can-do attitude
professional and welcoming phone demeanor
positive attitude with a collaborative team spirit

Job Qualifications

high school diploma or equivalent
a minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
possess a service-oriented mindset with the ability to make every member and guest feel valued
friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience
professional and welcoming phone demeanor
positive attitude with a collaborative team spirit
strong communication skills across various channels, including verbal, written, phone, text, and social media
proven ability to work well under pressure, effectively managing multiple tasks simultaneously
strong organizational skills with keen attention to detail
exceptional listening skills, with the ability to understand and respond to member and guest needs
proficient in Microsoft Office applications, including Word, Outlook, and Excel
effective multitasker with strong time management and prioritization skills

Job Duties

provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression
greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry
deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments
inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone
assist with member communications, including social media efforts, newsletters, and event announcements
make outbound calls to new and at-risk members to ensure engagement and retention
support member experience initiatives by promoting club offerings and assisting with key projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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