Concierge

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $22.00

Work Schedule

Standard Hours

Benefits

401(k) plan with matching company contributions

Comprehensive medical care

Dental Insurance

Vision care

Paid parental leave at 100% of salary

Paid Time Off

company holidays

Job Description

JLL, also known as Jones Lang LaSalle, is a leading global provider of real estate and investment management services. With a commitment to innovation and excellence, JLL and its technology division, JLL Technologies, are shaping the future of real estate by combining world-class services, expert advisory, and cutting-edge technology to create better experiences for clients across the globe. The company fosters a culture that empowers employees to thrive, grow meaningful careers, and find a sense of belonging within the organization. Whether your expertise lies in commercial real estate, skilled trades, or technology, JLL offers opportunities to apply your skills in... Show More

Job Requirements

Excellent communication skills including verbal and written
Excellent problem solving skills
Is comfortable approaching guests
Knowledgeable on Microsoft Office, Google Docs, digital technology
Ability to complete multiple tasks while maintaining a pleasant and professional demeanor
Ability to listen and react quickly to guests' and retailers' requests in a genuine manner
Ability to prioritize tasks under pressure
Ability to work with varied personalities and temperaments
Self-motivated and action-oriented team player
Team player
Takes pride and ownership in the position and property
Strong knowledge of New York City's entertainment, dining and cultural venues
Commitment to keeping that knowledge up-to-date
2+ years previous experience in hospitality, customer service or high-end retail

Job Qualifications

Excellent communication skills including verbal and written
Excellent problem solving skills
Knowledgeable on Microsoft Office, Google Docs, digital technology
Ability to listen and react quickly to guests' and retailers' requests in a genuine manner
Ability to prioritize tasks under pressure
Ability to work well with varied personalities and temperaments
Self-motivated and action-oriented team player
Strong knowledge of New York City's entertainment, dining and cultural venues with commitment to keeping that knowledge up-to-date
2+ years previous experience in hospitality, customer service or high-end retail

Job Duties

Upholds helpful, friendly, and professional service standard at all times
Directs guests efficiently to retailers, dining, lodging and attractions
Effectively pairs services to guests' needs
Utilizes an "above and beyond" approach to assisting guests
Supports all property programs and initiatives enthusiastically
Assists with keeping Guest Services Desk stocked with information including local maps, brochures and event literature
Builds and maintains relationships through networking with retailers
Meets or exceeds given goals for gift card sales
Takes a proactive approach to understand trends, citywide events and hot spots

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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