Provincial Senior Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program

Job Description

Provincial Senior Living is a proud part of the Discovery Senior Living family, a prominent operator of lifestyle-focused senior living communities across the nation. The company is deeply committed to fostering vibrant and engaging environments for its residents, offering a blend of compassionate care, exceptional services, and social activities designed to enrich the lives of seniors. With thousands of dedicated team members, Provincial Senior Living stands on its "Pillars of Excellence," which emphasize quality, respect, integrity, and teamwork to ensure outstanding experiences for both residents and staff. The company creates a positive and nurturing work culture where employees feel valued... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
  • Updates the resident phone list and roster and move-in and move-out register daily
  • Manages appointments for residents and family members such as hairdresser and transportation
  • Maintains and keeps desk and entry area neat and organized
  • Organizes and distributes mail to residents, executive director and department coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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