Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Work environment
Job Description
Auberge du Soleil is the flagship location of the prestigious Auberge Resorts Collection, known for delivering exceptional luxury hospitality experiences. Nestled in the picturesque Napa Valley hillside, Auberge du Soleil offers an exquisite setting that combines stunning natural beauty with impeccable service. As a member of Relais & Chateaux, an international association of over 500 elite independent hotels and restaurants, Auberge du Soleil upholds the highest standards of French "joie de vivre" and culinary excellence, making it a sought-after destination for discerning travelers from around the world.
Auberge du Soleil is renowned for its attentive yet unobtrusive service, creat... Show More
Auberge du Soleil is renowned for its attentive yet unobtrusive service, creat... Show More
Job Requirements
- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- Excellent communication and interpersonal skills
- Knowledge of local attractions, restaurants, and transportation options
- Strong organizational skills and the ability to multitask
- Proficiency in Microsoft Office and reservation management software
- Flexible schedule, including evenings, weekends, and holidays
Job Qualifications
- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- Excellent communication and interpersonal skills
- Knowledge of local attractions, restaurants, and transportation options
- Strong organizational skills and the ability to multitask
- Proficiency in Microsoft Office and reservation management software
- Flexible schedule, including evenings, weekends, and holidays
Job Duties
- Greet guests upon arrival and provide them with information about the hotel's amenities and services
- Assist guests with restaurant reservations, transportation arrangements, and local attractions
- Provide recommendations for dining, shopping, and entertainment options
- Handle guest inquiries and resolve any issues or concerns promptly and professionally
- Maintain a neat and organized concierge desk and lobby area
- Collaborate with other hotel departments to ensure guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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