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Five Star Senior Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Employee wellness programs

Job Description

Five Star Senior Living is a reputable provider of senior living communities dedicated to enriching and inspiring the journey of life for senior residents. The organization places a high value on the vitality, energy, and caring nature of its team members, recognizing that they are the critical link to delivering exceptional service to residents. Known for fostering a supportive culture that encourages both personal and professional growth, Five Star Senior Living offers meaningful opportunities for its employees to advance their careers while making a positive impact on the lives of seniors. The company is committed to creating an environment where... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must pass state and company criminal background and drug screens
  • Demonstrates effective time management skills
  • High school diploma or equivalent required
  • Previous experience in concierge, receptionist, or customer service role preferably in senior living or hospitality setting
  • Strong interpersonal and communication skills with a friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • Ability to work flexible hours including evenings, weekends, and holidays as needed

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in concierge, receptionist, or customer service role preferably in senior living or hospitality setting
  • Strong interpersonal and communication skills with a friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • Ability to work flexible hours including evenings, weekends, and holidays as needed

Job Duties

  • Greet and welcome residents, guests, and visitors with a warm and professional demeanor
  • Assist residents with transportation arrangements, dining reservations, event bookings, and other personal services
  • Coordinate with local service providers to arrange services such as dry cleaning, housekeeping, and maintenance
  • Provide information and recommendations about local attractions, services, and amenities
  • Answer and direct incoming calls promptly and professionally, taking messages as necessary
  • Manage front desk operations, ensuring the area is neat, organized, and welcoming
  • Maintain and update resident and visitor logs, ensuring accurate and up-to-date records

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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