Sunrise Senior Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.30 - $24.15
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life
disability
retirement savings
Paid Time Off
Tuition Reimbursement
Employee assistance program
Flexible pay

Job Description

Sunrise Senior Living is a well-established leader in the senior care industry, recognized for its compassionate and comprehensive approach to supporting older adults. With a strong commitment to creating a warm, safe, and welcoming environment, Sunrise fosters a community where residents can live longer, healthier, and happier lives. The company has been certified as a Great Place to Work by Activated Insights eight times, demonstrating its dedication not only to residents but also to the culture and well-being of its employees. This consistent recognition highlights Sunrise Senior Living as a top employer value workplace and an excellent place to build... Show More

Job Requirements

  • High school degree or GED
  • Proven customer service experience
  • Proficiency in Microsoft Office and computer applications
  • Ability to learn new software applications
  • Excellent communication skills
  • Strong organizational and time management skills
  • Ability to handle multiple priorities effectively
  • Compliance with safety and risk management protocols
  • Willingness to participate in required training and development
  • Ability to respond to emergencies following company policies

Job Qualifications

  • High school degree or GED
  • Proven customer service experience and skills
  • Proficiency in computer skills including Microsoft Office and Sunrise applications
  • Ability to learn new applications rapidly
  • Strong communication and organizational skills
  • Familiarity with data entry and administrative tasks
  • Commitment to team collaboration and engagement

Job Duties

  • Oversee community entry area for visitors, guests, and residents with warm greetings and beverages
  • Contact Director of Sales, Executive Director, or Department Coordinator for prospective resident and family meetings ensuring minimal wait times
  • Greet potential career candidates and assist with recruitment process including applicant tracking system data entry
  • Handle incoming telephone calls and messages promptly and professionally
  • Provide community overview to callers and direct them appropriately
  • Manage appointments for residents and family members such as hairdresser and transportation
  • Send get well and sympathy cards to residents and families as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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