Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Day Shifts
Benefits
Double pay for holidays
On-the-job training
Positive work environment
opportunity for additional hours
friendly team atmosphere
supportive management
Job Description
The Bridge at Colorado Springs is an esteemed assisted senior living community dedicated to providing a warm, welcoming, and supportive environment for its residents. As a part of Century Park Associates, The Bridge exemplifies a commitment to enhancing the lifestyle of seniors by fostering a culture of respect, trust, and outstanding service. Century Park Associates is well-recognized for its people-first philosophy, which not only prioritizes the well-being of its residents but also ensures a positive and rewarding work environment for all of its associates. Awarded as a certified "Great Place to Work" community, The Bridge at Colorado Springs stands out... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax, copier, and scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multitask
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- must display integrity and professionalism by adhering to Century Park's Code of Ethics and complete all required compliance training
Job Qualifications
- High school diploma or equivalent
- proficiency with Microsoft Office including Word and Excel
- demonstrated proficiency with office machines including fax, copier, and scanner
- excellent customer service skills
- effective communication skills
- experience working with computers and phones
- ability to work efficiently with frequent interruptions
- capable of multitasking and meeting deadlines
- trustworthy and dependable
- cheerful and positive attitude
- responsive to resident requests
- professional demeanor adhering to ethical standards
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as the community's first greeter to all guests, visitors, residents, and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean, and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support including typing, filing, photocopies, fax, data entry
- receives, sorts, and distributes mail
- delivers packages to appropriate person or department following community policy
- makes accurate, timely entries into Events Log
- maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges, and payments accurately while keeping Housekeeping informed
- oversees resident check-in system including educating new residents, inviting participation, and maintaining weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back-up sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
No experience required
Job Location
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