Concierge

Silver Spring, MD, USA|

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $22.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Tuition Reimbursement

Employee assistance program

Paid Time Off

Job Description

Brightview Senior Living is a leading provider of senior living communities, recognized for creating vibrant and enriching environments for older adults. With a consistent record of excellence, Brightview has been awarded the prestigious "Great Places to Work" certification for four consecutive years, highlighting its exceptional workplace culture and dedication to employee satisfaction. The company operates various communities offering a continuum of care, including independent living, assisted living, and memory care services, all designed to enhance the quality of life for residents. Brightview’s commitment to its core values—Service, Teamwork, Action, Reputation, and Success, collectively known as STARS—underscores every aspect of its... Show More

Job Requirements

High school diploma or equivalent
Associate degree preferred
Minimum two years of relevant sales or administrative experience
Knowledge of office equipment
Basic computer skills
Ability to manage multiple priorities
Strong customer service orientation
Effective communication skills
Attention to detail
Positive and enthusiastic demeanor
Ability to work part-time
Ability to work collaboratively in a team environment

Job Qualifications

Associate degree
Minimum two years of experience in sales or administrative roles working with internal and external customers
Self-motivated with problem-solving skills
Ability to connect with people of varying demographics and backgrounds
Strong customer service and relationship-building skills
Excellent written and verbal communication skills
Exceptional computer skills with ability to master new applications quickly
Strong organizational skills and ability to manage multiple priorities
Strong attention to detail
Positive attitude, enthusiasm, and energy
Ability and desire to be a team player

Job Duties

Demonstrate the STARS principles of Service, Teamwork, Action, Reputation, and Success in all interactions
Greet, engage, and assist callers and guests professionally and courteously
Ensure collateral materials such as brochures are up to date and readily available
Work closely with the community Executive Director and Sales Director in fielding inquiry calls
Respond to inquiries and promote Brightview's programming, dining services, care, and safety
Make follow-up calls to prospective residents and/or families to maintain contact
Maintain data in the Yardi lead base system ensuring accuracy
Support community sales efforts by engaging visitors, collecting information, and promoting Brightview
Ensure model apartments are well maintained and ready to show
Assist the Business Office Director and Recruiting Specialist with the interview process
Assist the Business Office Director with compliance files and inventory of office and community supplies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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