Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan
friendly work environment
uniform provided
Job Description
Spring Haven LLC is a reputable healthcare facility located in Winter Haven, Florida, that specializes in providing exceptional care and support to its residents. As a dedicated nursing home environment, Spring Haven LLC is committed to creating a safe, supportive, and welcoming atmosphere for all residents, visitors, and staff alike. With a focus on quality care and a professional approach, the facility places great importance on ensuring that every interaction is handled with courtesy, respect, and efficiency. Their team-oriented environment fosters collaboration among staff members to deliver outstanding service and meet the diverse needs of their community in a holistic... Show More
Job Requirements
- High school diploma or GED equivalency
- Previous customer service experience
- Six months clerical experience preferred
- Ability to follow written and oral instructions
- Ability to act quickly in emergencies
- Professional attitude
- Dependability and punctuality
- Ability to work cooperatively with others
- Neat and clean appearance
- Understanding of company policies.
Job Qualifications
- High school diploma or GED equivalency
- Previous experience in customer service
- Six months clerical experience preferred
- Experience in nursing home, hospital, home health agency, or other healthcare environment preferred
- Ability to follow written and oral instructions
- Ability to accept responsibility and act quickly in emergency situations
- Strong communication skills
- Professional attitude and appearance
- Effective multitasking abilities
- Good radio etiquette skills.
Job Duties
- Coordinate the activities of the reception team
- Ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to
- Responsible for directing inquiries accordingly
- Document any unusual events on the Daily communication Report for each work period
- Advise the Administrative Assistant if any essential administrative information and/or materials are needed
- Greet all residents and visitors in the facility
- Answer incoming phone calls and direct to proper extension or take messages
- Fill out incident reports on residents/visitors as needed
- Add residents' name/phone number to the rolodex as they move in
- Understand and participate in monthly fire drills and notify the monitoring company to be taken off line prior to drills
- Ensure visitor and home health logs are completed
- Carry a radio at all times when away from the desk
- Make out work orders for residents
- Receive, sort and deliver facility mail accurately and timely
- Assist with office duties such as typing and mail
- Verify residents fill out the sign in/out form when leaving
- Work cooperatively with facility staff
- Report to work on time and demonstrate dependability and punctuality
- Know location and operation of all emergency equipment and systems
- Render first aid and assistance as needed
- Lend assistance to police and emergency personnel as required
- Attend all mandatory meetings and training sessions
- Provide good radio etiquette when contacting other departments
- Perform all duties effectively, timely, and professionally
- Observe infection control procedures and correct if needed
- Accept assigned duties cooperatively
- Maintain neat, clean attire and professional appearance
- Consistently work cooperatively with residents, families, supervisors, co-workers, and ancillary service providers
- Understand and follow all company policies including the Employee Handbook
- Complete other duties as assigned by HR Director or Executive Director.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities