Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Benefits
Medical
Dental
Vision
Mental health
prescription benefits
Paid Time Off
401(k) savings plan
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a distinguished organization that owns, manages, and operates luxury senior living communities throughout the United States and Mexico City, Mexico. Known for its commitment to providing high-quality living environments, Belmont Village offers a sophisticated and caring atmosphere for seniors, emphasizing their well-being, dignity, and happiness. The company values integrity, respect, teamwork, and a sense of ownership in every member of its diverse team. The environment is dynamic, hands-on, and physically active, attracting servant leaders who are passionate about supporting and enriching the lives of the elderly. Belmont Village is deeply committed to fostering career advancement... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience in a position requiring use of multi-line phone systems
- Demonstrated proficiency in MS Office applications
- Clear verbal and written communication skills in English
- Ability to demonstrate initiative and advanced critical thinking
- Proven administrative and organizational abilities
- Professional and team-oriented attitude
- Reliable and consistent attendance
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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