Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.50
Work Schedule
Flexible
Benefits
Career growth and training
Employee support program
exclusive discounts
Continuing education courses
Employee milestone celebrations
Referral bonuses
Job Description
Belmont Village Senior Living is a distinguished company specializing in luxury senior living communities. With locations throughout the United States and in Mexico City, Mexico, Belmont Village Senior Living offers well-maintained residences and compassionate, high-quality care for seniors. The company prides itself on creating environments where seniors can live with dignity, independence, and joy. Belmont Village is dedicated to fostering a culture built on core values including Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. The teams consist of servant leaders who thrive in dynamic, hands-on roles, demonstrating empathy and professionalism in every task. Known for fast-paced, physically engaging work... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of relevant experience
- Proven experience handling multi-line phone systems
- Proficiency with MS Office applications
- Clear verbal and written communication skills in English
- Ability to demonstrate initiative and critical thinking
- Strong administrative and organizational skills
- Reliable attendance and professionalism
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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