Concierge

Mesa, AZ, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

seasonal employment

Job Description

Montage International is a distinguished luxury hotel and resort company known for its commitment to excellence and creating unforgettable guest experiences. With a reputation built on unparalleled hospitality, Montage International focuses on offering personalized service and unique resort experiences in some of the most sought-after locations. The company prides itself on fostering a culture where employees can thrive by doing what they love, bringing their passion and unique talents to work every day. Montage International values diversity and inclusivity, welcoming applicants with disabilities and providing reasonable accommodations throughout the hiring process.

The Concierge position at Montage International is... Show More

Job Requirements

Must be able to stand for an extended period of time, approximately six hours
must be able to bend, stoop, squat, and stretch to fulfill tasks
requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing
must maintain a drug-free workplace and successfully pass pre-employment substance abuse testing

Job Qualifications

College degree preferred
minimum of two years' experience in an upscale hotel preferred
minimum of two years' experience in customer service
excellent telephone etiquette
exceptional guest recovery skills
excellent organizational and time management skills
strong knowledge of MS Office including Word, Excel, PowerPoint, and Outlook
must possess a positive attitude
must be willing to participate in a learning environment
must integrate company values throughout all interactions
must be able to quickly and effectively adapt to using new software products
must be dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands

Job Duties

Greeting guests with friendly and sincere welcome
providing information and assistance to guests regarding city and hotel attractions or points of interest
booking reservations for guests both within the resort and at outside facilities
properly logging guests requests and performing follow up with guests
familiarizing oneself with each day's arrival and group activities
maintaining communication with Reception and other departments regarding guest activity or special needs as necessary
ensuring any incoming and outgoing packages are logged and delivered appropriately
monitoring and scheduling Hotel Driver and booking guest transportation with Hotel's contracted vendor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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