Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Comprehensive health insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a proud member of the Discovery Senior Living family of companies, which is recognized as one of the largest and most respected senior living operators in the United States. With a commitment to innovation, exceptional performance, and personalized lifestyle choices, Discovery Management Group has established itself as a leader in managing senior living communities nationwide. The company’s dedication to operational excellence and enhancing the quality of life for over 6500 residents affirms its vital role in the senior living industry. Discovery Management Group focuses on creating environments where seniors can thrive in comfort, security, and community,... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years customer service experience or equivalent combination of education and experience
- Ability to communicate clearly and warmly with residents, family members, and coworkers
- Flexibility to work mornings, evenings, weekends, and holidays
- Ability to handle multiple tasks efficiently
- Strong organizational skills
- Commitment to maintaining confidentiality and professionalism
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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