Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
sick leave
Holiday pay
myFlexPay
Tuition Reimbursement
Bonus opportunities
Job Description
Sunrise Senior Living is a leading provider of senior living services dedicated to enriching lives and fostering a nurturing community environment for older adults. With a tradition of compassionate care and commitment to excellence, Sunrise Senior Living has been recognized repeatedly as a Great Place to Work® by Activated Insights, an achievement reflecting the company’s exceptional culture and supportive work environment. As a senior living provider, Sunrise values the sacredness of human life and the importance of meaningful connections between residents, their families, and team members. The organization prioritizes creating a positive and safe environment where seniors can live longer,... Show More
Job Requirements
- High school diploma or GED
- previous customer service experience
- proficiency with computers and software applications
- ability to multitask and communicate effectively
- knowledge of safety and risk management protocols
- capable of handling confidential information
- commitment to team collaboration and principles of service
- willingness to participate in required training and compliance activities
Job Qualifications
- High school degree or GED
- proven customer service experience and skills
- proficiency in computer skills including Microsoft Office and Sunrise applications
- ability to learn new applications
- strong written and verbal communication skills
- good organizational and time management skills
- accurate record keeping skills
- good judgment, problem solving and decision making abilities
Job Duties
- Oversee the community entry area for visitors and residents, extend warm welcome and provide beverages
- contact Director of Sales, Executive Director, or Department Coordinator to assist prospective residents and visitors
- greet potential job candidates and direct them to apply or capture information for recruitment
- answer incoming calls promptly and professionally
- take and communicate complete messages accurately
- provide community overview to callers and manage call transfers
- manage appointments for residents and family members
- send get well and sympathy cards
- order flowers and meal arrangements for new residents
- maintain marketing and move-in packet inventory
- assist with initial inquiry calls and lead tracking
- keep desk and Bistro areas clean and organized
- monitor refreshments and maintain equipment
- ensure front desk coverage
- uphold community safety and risk management protocols
- partner with team for occupational health and safety compliance
- respond to emergencies as per policy
- maintain resident and team member rosters for emergencies
- ensure guests and residents sign in and out properly
- update resident and guest logs and registers
- prepare and process meal tickets and money
- organize and distribute mail and newspapers
- post daily menu
- maintain resident credit forms
- assist with recruitment data entry and administrative tasks
- order office supplies and track paycheck distribution
- participate actively in team goals and engagement
- demonstrate team member credo and principles of service
- attend meetings and maintain required training
- perform other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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