Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.50
Work Schedule
On-call
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
flexible spending accounts
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is dedicated to providing a caring and supportive environment for seniors seeking comfortable and quality living arrangements. We pride ourselves on fostering a community where residents feel safe, engaged, and valued. As a premier provider of assisted living services, our facility combines compassionate care with a wide range of amenities and activities tailored to enhance the daily lives of our residents. Our team is committed to maintaining a high standard of service, ensuring that each individual’s needs are met with dignity and respect. We believe in creating an atmosphere that promotes independence, connection, and well-being for... Show More
Job Requirements
- At least 18 years of age
- required health screening, TB clearance, and criminal record clearance
- any special licenses, certifications, and certificates such as First Aid/CPR certified
- special skills needed to meet client needs under California Code of Regulations Sections 85065(f)/87411(g)
- ability to provide exceptional customer service
- knowledge of safety and emergency protocols
- ability to maintain confidentiality and ethical standards
- ability to perform physical tasks including lifting light to moderate loads
Job Qualifications
- High school diploma or equivalent
- additional education or certification in hospitality or customer service is a plus
- previous experience in customer service, hospitality, or front desk role
- preferably experience in senior living or healthcare environment
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
- ability to multitask and prioritize responsibilities effectively
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner
- provide information, answer inquiries, and assist residents and their families with requests and concerns
- coordinate appointments, transportation, and other services to ensure seamless experience
- maintain knowledge of facility amenities, activities, and services and communicate effectively
- assist with administrative tasks including managing correspondence and appointment schedules
- maintain a clean and organized concierge desk area with necessary supplies
- collaborate with staff to address resident needs and resolve issues promptly
- monitor facility security and safety, reporting concerns appropriately
- act as a liaison between residents, families, and departments for effective communication
- uphold resident privacy and confidentiality
- assist with other related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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