Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Career Development
Paid Time Off
competitive pay

Job Description

Willow Bridge Property Company, founded in 1965 by Mack Pogue as Lincoln Property Company, is one of the United States' most respected full-service residential property management and development companies. Headquartered in Dallas, Texas, Willow Bridge operates a vast and successful portfolio in 75 markets across the country. With over 5,500 dedicated team members, the company has built more than 200,000 apartments and currently manages 220,000 units for its clients. Being a national leader in residential property management, Willow Bridge continues to grow its presence with over 230,000 apartment homes under management across 29 states. The company focuses on creating places... Show More

Job Requirements

  • A high school education or equivalent
  • Relevant customer service experience
  • Proficiency in Word and Excel
  • Strong communication skills
  • Ability to work independently
  • Excellent organizational abilities
  • Basic math skills
  • Experience with property management or accounting software
  • Outgoing personality
  • Valid driver’s license may be required

Job Qualifications

  • A high school education or equivalent is required
  • A college degree or equivalent is preferred
  • Working knowledge of Word, Excel and Internet Explorer
  • Additional knowledge and comfort with Windows XP preferred
  • Excellent interpersonal, motivational, writing, management and leadership skills
  • Proficient in math
  • Outgoing, friendly personality
  • Good organizational skills, follow-up and follow through
  • Understanding and experience with a wide range of property management/accounting software
  • Marketing and budgeting experience
  • Ability to handle multiple tasks at one time
  • Exceptional communication, customer service and people skills
  • Self-motivated
  • can work independently
  • Detail-oriented
  • Basic typing and computer skills including ability to find information on the Internet
  • Hotel, hospitality or other service experience a plus
  • This role may require a valid driver's license

Job Duties

  • Manage the front desk and office area
  • Plan and attend resident events
  • Follow up with residents
  • Provide miscellaneous services and information to residents at their request as well as assisting prospective residents, vendors, contractors and visitors as needed
  • Conduct yourself in a manner representative of the quality of our product serving as a primary contact between residents, prospective residents and the company
  • Promote positive and proactive resident relations by working to make the living experience the highest quality
  • Respond to complaints, follow-up on work orders, and handle general customer service needs of the property
  • Responsible for collecting rent and other payments/deposits
  • Accept and disburse resident packages

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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