Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Life insurance
long-term disability coverage
401(k) plan with Company Match
Extensive training and career development opportunities
Competitive benefits package
supportive work environment
Job Description
Cedarhurst of Wichita is a regional healthcare provider dedicated to serving older adults with compassion, respect, and excellence. As a respected senior living community, Cedarhurst of Wichita focuses on creating a warm and welcoming environment where residents can enjoy personalized care and engage in vibrant activities. The community is built on a foundation of core values that emphasize passion, trustworthiness, empathy, positivity, respect, and approachability. These guiding principles define every interaction and effort made by the team, reinforcing the commitment to being a true friend and supportive presence for the residents. Cedarhurst of Wichita considers its team members as its... Show More
Job Requirements
- High school diploma or GED preferred
- Previous experience in customer service preferably in senior living, healthcare, or hospitality settings preferred
- CPR or BLS certification preferred
- Ability to demonstrate proficiency in Internet browsers and Microsoft Office programs
- Ability to assist with clerical and administrative tasks
- Ability to engage in conflict intervention and resolution
- Ability to work weekends when necessary
- Physical ability to perform essential job functions including occasional lifting of up to 50 pounds independently and up to 200 pounds with assistance
Job Qualifications
- A high school diploma or GED is preferred but not required
- Previous experience in a customer service role, preferably in a senior living facility, healthcare, hospitality, or similar setting preferred
- CPR or BLS certification preferred
- Proficiency in Internet browsers (e.g., Explorer, Chrome, and Fire Fox), Microsoft Office programs including Outlook, Excel, Word and Publisher, electronic health records (EHR) systems, and HR related systems if applicable
Job Duties
- Welcoming residents, visitors, and guests, providing exceptional customer service and assistance to those entering the community
- Monitoring the community's entry and exit points, signing in guests and residents, and ensuring compliance with safety protocols
- Regularly engaging with residents helping them feel valued and cared for
- Receiving and distributing mail and packages
- Managing the external and internal calls, taking, and communicating messages, as well as forwarding calls to the appropriate person/department
- Assisting the Executive Director & Business Office Manager with clerical/administrative duties, as well as assisting the Sales & Marketing team with taking sales inquiries, as needed
- Assisting residents with scheduling personal transportation services and in making reservations for various community events in conjunction with Life Enrichment Director
- Managing sale of guest meals and initiating credit card transactions for guest meal sales when necessary
- Submitting all work order requests to Maintenance on behalf of residents
- Monitoring emergency response system and fire alarm panel
- Ensuring effective communication is being utilized by community staff with the residents' families concerning residents' care, encompassing their physical, personal, and emotional wellbeing
- Working well with others and taking direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed
- Remaining flexible and having the ability to work weekends, when necessary
- Performing other job-related duties as assigned by Management staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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