Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid holidays
paid leave
Training
Rent discount
Job Description
This position is for a Concierge at a company that provides residential services, catering to residents and guests with a strong emphasis on customer service. The company operates in the multi-family housing or residential property sector, focusing on maintaining a welcoming, professional, and helpful environment to meet a variety of customer needs. They strive to ensure unmatched service by having a dedicated concierge team that addresses day-to-day requests from residents and visitors with enthusiasm and attention to detail.
The Concierge role is a vital part of the company’s commitment to superior resident services. Working alongside other team members, ... Show More
The Concierge role is a vital part of the company’s commitment to superior resident services. Working alongside other team members, ... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year related experience
- strong customer service skills
- proof of eligibility to work in the US
- ability to sit for extended periods
- ability to speak and hear clearly
- ability to lift up to 20 lbs
- ability to stoop, kneel, bend, and reach
- dexterity to use keyboard and mouse
- hospitality or multi-family experience preferred
- flexible work hours
- full-time permanent availability
Job Qualifications
- High school diploma or equivalent
- 1+ years related experience
- strong customer service background
- ability to communicate effectively in writing and verbally
- ability to analyze and interpret lease agreements
- basic and advanced computer skills including BuildingLink or Yardi
- ability to multitask and prioritize
- organized and detail oriented
- professional and collaborative approach
- self-motivated and able to manage time independently
- excellent judgment and ethics
Job Duties
- Greet all who enter and exit the building with enthusiasm
- set appointments for customers and vendors
- provide administrative and hands-on assistance with move ins
- provide information on events and activities residents may enjoy
- maintain cleanliness and organization of the lobby area
- answer and appropriately field incoming calls
- field service requests from residents and communicate with maintenance
- scan, organize, and distribute packages
- assist vendors and residents with building access
- maintain reservation books for amenities and guest suites
- assist with lobby tours and answer questions
- provide directions to residents and guests
- make reservations for dining and events
- provide local information on shopping, dining, nightlife, and recreation
- make travel arrangements for tours
- provide business services like faxing and shipping
- pick up and deliver items or run errands
- carry out unusual requests
- receive, store, and deliver mail and packages
- perform temporary office duties
- arrange for interpreters or translators as needed
- clean and tidy lobby
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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