Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
career growth
training programs
Employee support program
exclusive discounts
Continuing Education
Celebration of milestones
Referral Bonus
Medical insurance
Dental Insurance
Vision Insurance
mental health coverage
Prescription coverage
Paid Time Off
401(k) savings
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a distinguished operator of luxury senior living communities located throughout the United States and in Mexico City, Mexico. Recognized for its commitment to excellence, Belmont Village is dedicated to providing vibrant, supportive environments that prioritize the dignity, well-being, and growth of senior residents. The company’s culture centers around its core values of Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, creating a workplace that fosters both personal and professional development for its employees. Belmont Village’s team comprises servant leaders who thrive in hands-on, fast-paced, and physically active roles, making every day an opportunity to make... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional pleasant and team oriented attitude
- Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional pleasant and team oriented attitude
Job Duties
- Greet residents visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation coordinate resident trips manage event and guest meal reservations and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality customer service and resident satisfaction your top priorities in every interaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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