Concierge

Charlotte, NC, USA|

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Retirement Plan

Employee assistance program

Job Description

Waltonwood is a reputable community-focused company dedicated to providing exceptional living experiences for its residents. Operative within the senior living and residential community sector, Waltonwood emphasizes the importance of a supportive, welcoming, and safe environment where residents feel valued and cared for. The organization prides itself on its comprehensive approach that combines hospitality, security, administrative efficiency, and personalized customer service to create an atmosphere that feels like home. Its commitment to excellence is reflected through the people they hire and the extensive training and support provided to ensure everyone on the team contributes meaningfully to this goal.

This l... Show More

Job Requirements

High school diploma or GED preferred
minimum of 6 months of customer service and clerical experience preferred
proficiency with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
strong communication and organization skills
ability to follow written and oral instructions
ability to perform physical activities including reaching, bending, twisting, squatting, kneeling, pushing, pulling, and lifting up to 20 pounds
constant use of manual dexterity, auditory and visual skills, and gross motor skills
constant sitting with occasional standing and walking

Job Qualifications

Proficiency with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
minimum of 6 months of customer service and clerical experience preferred
high school diploma or GED preferred
strong communication and organization skills

Job Duties

Greet residents, visitors, and staff in a welcoming, professional manner
answer internal and external telephone calls promptly and professionally
gather information, answer questions or requests, and/or channel to the appropriate destination
properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
monitor and direct those who enter and exit the building and follow check-in and check-out procedures
become familiar with all residents of the community and communicate positively with them daily
update resident roster daily, collect daily resident charges including meal tickets and store charges, and respond to questions and concerns
provide administrative and clerical support to department heads, business office manager, and executive director as directed
keep front desk organized, neat, and clean and provide light housekeeping duties
assist with all other duties as assigned by the business office manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: