Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Tuition Reimbursement
Employee Referral Bonus
Health Insurance
Vision Insurance
Dental Insurance
401(k) with match
Employee engagement and culture committee
company sponsored life insurance
Employee assistance program

Job Description

Yardley Rehabilitation is a leading healthcare facility dedicated to providing exceptional rehabilitation services to patients in a supportive and compassionate environment. Proudly supported by Marquis Health Consulting Services, Yardley Rehabilitation stands out for its commitment to quality care, patient-centered services, and a professional workplace culture. The facility is known for integrating advanced therapeutic practices with personalized care plans to help patients achieve optimal recovery outcomes. As a reputable organization in the healthcare sector, Yardley Rehabilitation offers a collaborative environment where team members can thrive and contribute to improving patients' lives daily.

We are currently seeking a full-time Concierg... Show More

Job Requirements

  • Previous experience in customer service-related field
  • Experience in healthcare setting
  • Strong communication skills
  • Ability to manage multiple demands simultaneously
  • Customer service orientation
  • Ability to take initiative
  • Ability to interact with diverse personalities

Job Qualifications

  • Previous experience in customer service-related field required
  • Experience in healthcare setting required
  • Exceptionally strong customer service orientation, presence and perspective
  • Knowledge of customer service strategies and tactics
  • Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization
  • Excellent verbal and written communications skills and phone etiquette
  • Experience in dealing with multiple demands simultaneously
  • Ability to deal with people of varying personalities and temperaments
  • Ability to take initiative to resolve immediate problems

Job Duties

  • Answering and transferring all incoming calls in a courteous and professional manner
  • Giving information, direction and other appropriate assistance to residents, staff, guests and vendors
  • Performing a variety of clerical duties as assigned
  • Greeting potential residents, families, visitors
  • Managing both external and internal calls, taking and communicating messages

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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