Equity Residential logo

Equity Residential

Concierge - 660 Washington Apartments

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.50 - $27.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid sick leave
401(k) retirement plan
Rent Discounts
Performance incentives
paid community service hours
Leadership development

Job Description

Equity Residential is a leading real estate investment trust company dedicated to creating vibrant and thriving residential communities across the United States. With a strong emphasis on cultural values such as Diversity, Sustainability, and Total Wellbeing, Equity Residential fosters a collaborative and authentic workplace environment where employees are encouraged to bring their full selves to work. The company places a high value on integrity, education, teamwork, and positivity in order to deliver exceptional living experiences for its residents. As part of a dynamic and forward-thinking organization, team members at Equity Residential contribute to building community-centric residential environments that promote comfort,... Show More

Job Requirements

  • High school diploma or equivalent
  • A valid driver's license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle during work
  • Computer literacy and effective communication skills
  • Knowledge of federal and state apartment housing laws
  • Availability to work a flexible schedule, including weekends
  • Use of own smartphone with updated software, password protection, and compliance with in-house security systems
  • Ability to lift, push, pull or carry up to 15 pounds and possibly climb stairs depending on property structure

Job Qualifications

  • High school diploma or equivalent
  • Computer literacy and effective communication skills
  • Ability to use the computer effectively and read written communications
  • Knowledge of federal and state apartment housing laws
  • Ability to lift, push, pull or carry up to 15 pounds
  • Customer service experience

Job Duties

  • Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally
  • Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs
  • Providing resident services such as lockout assistance, transportation arrangements, and event support
  • Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses
  • Ensuring timely entry of service requests and conducting routine inspections for organized common areas
  • Vigilantly monitoring security systems for a secure environment
  • Implementing security measures by securing sensitive information and locking computers when away

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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