Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Career growth and training programs
BV Cares direct employee support program
Exclusive discounts and offers
complimentary unlimited continuing education courses
celebration of employee milestones and achievements
referral bonus opportunities
Medical
Dental
Vision
Mental health
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a premier luxury senior living company that owns, manages, and operates upscale senior living communities throughout the United States and in Mexico City, Mexico. Known for its dedication to providing exceptional care and quality of life to seniors, Belmont Village prides itself on fostering a welcoming and supportive environment where residents can thrive as they age. The company’s diverse teams consist of servant leaders who excel in hands-on, fast-paced, and physically active roles. Employees are strongly aligned with Belmont Village’s core values: Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. These values guide the community's... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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