Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Career growth opportunities
Training and Development
supportive work environment
Flexible Schedule
Employee Discounts
Paid Time Off
Health Insurance
Job Description
AMS is the fastest-growing HOA management company in the Pacific Northwest, specializing in managing high-rise residential properties across the Portland metro area. Known for its strong support system and career development opportunities, AMS offers a dynamic workplace where employees are encouraged to grow and expand their skills. This company prides itself on its solid teamwork culture, shared goals, and an environment that fosters both personal and professional growth. With a focus on supportive vibes and continuous learning, AMS is committed to equipping its employees with the necessary tools and training to thrive, making it a great place to build a... Show More
Job Requirements
- Availability to work 20 to 40 hours per week with open availability Monday through Sunday
- Must be able to float between multiple property locations within the Portland metro area
- Ability to handle flexible and varying schedules
- Strong customer service orientation
- Basic proficiency with computers and technology
- Ability to communicate clearly and professionally
- Ability to follow building protocols and emergency procedures
- Must pass background check
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Customer service experience preferred
- Ability to multitask and handle variable schedules
- Basic computer proficiency
- Familiarity with property management software a plus
- Strong interpersonal skills
- Ability to work independently and as part of a team
- Willingness to learn and adapt
- Prior concierge experience is beneficial but not required
Job Duties
- Greeting residents and directing visitors, contractors, and vendors
- Confirming appointments before allowing access to the building
- Responding professionally to phone calls, emails, and voicemails
- Sending resident communications through BuildingLink
- Providing concierge services like package receiving, dry cleaning drop-off and pick-up, access assistance, and local recommendations
- Escalating resident concerns to the property manager as needed
- Keeping the front desk and lobby clean and organized
- Managing BuildingLink and KeyLink systems for reservations, events, and packages
- Communicating clearly with residents, managers, maintenance, porters, security, and vendors
- Monitoring security cameras and responding to building emergencies as trained
- Understanding and applying the building's rules and regulations
Job Qualifications
Experience
No experience required
Job Location
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