Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) retirement plan
Job Description
Greystar is a leading, fully integrated global real estate company specializing in property management, investment management, development, and construction services focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown into the largest operator of apartments in the United States and a globally recognized industry leader. With over $300 billion in real estate managed or operated across nearly 250 markets worldwide, Greystar maintains a robust presence across North America, Europe, South America, and the Asia-Pacific region. The company manages over 1,000,000 rental units and beds globally and holds an institutional... Show More
Job Requirements
- Ability to stand, walk, or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces
- Capacity to push, pull, lift, or carry weights up to 25 pounds independently and 50 pounds with assistance
- Willingness to work in all weather conditions including rain, snow, heat, wind, and hail
- Availability for rare or regular travel to assist other properties, attend training or meetings
- Flexible work schedule including taking call during evenings, weekends, and holidays
- Must be able to maintain positive and professional demeanor at all times
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or resident services preferred
- Strong interpersonal and communication skills
- Ability to multitask and manage time efficiently
- Familiarity with local community resources
- Proficiency in using property management software or similar tools
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
- Answer phone calls, route calls to appropriate team members, and assist with service request callbacks
- Maintain guest suite schedules ensuring proper payment and cleanliness
- Manage and coordinate the loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition before office opening
- Manage package deliveries by documenting arrivals and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning, and other community services
- Assist community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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