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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.30 - $24.15
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a renowned provider of senior living services dedicated to empowering residents to live longer, healthier, and happier lives. With a strong commitment to fostering meaningful relationships, Sunrise emphasizes the importance of community, care, and compassion. Recognized repeatedly as a Great Place to Work by Activated Insights, Sunrise Senior Living celebrates a workplace culture that values every team member and resident alike. This certification, awarded to the company eight times, highlights its exceptional workplace environment and underscores its role as a leading senior care provider in the industry.
Sunrise Senior Living operates various communities, including The Str... Show More
Sunrise Senior Living operates various communities, including The Str... Show More
Job Requirements
- High school degree or GED
- Proven customer service experience
- Proficiency in computer skills including Microsoft Office and proprietary applications
- Ability to handle multiple priorities
- Effective verbal and written communication skills
- Good organizational and time management skills
- Accurate record-keeping abilities
- Demonstrated problem-solving and decision-making skills
Job Qualifications
- High school degree or GED
- Proven customer service experience and effective communication skills
- Proficiency in computer applications including Microsoft Office and Sunrise-specific software
- Ability to learn new applications quickly
- Knowledge of safety and regulatory compliance practices applicable to the role
- Experience in administrative support and multitasking
- Demonstrated ability to work collaboratively within a team environment
Job Duties
- Oversee the community entry area for visitors, guests, and residents, extending a warm welcome and offering refreshments
- Contact the Director of Sales, Executive Director, or Department Coordinator to assist prospective residents, families, or visitors and minimize wait times
- Greet potential candidates interested in careers at Sunrise and direct them to apply or enter their information into the Applicant Tracking System
- Answer incoming telephone and resident calls promptly with appropriate greetings and manage messages efficiently
- Provide community overviews to callers, manage appointment scheduling for residents and family members
- Send get well and sympathy cards to residents and families
- Maintain and organize the front desk and Bistro area ensuring cleanliness, refreshments, and ambiance
- Support sales and marketing efforts by managing move-in processes and maintaining marketing materials
- Ensure compliance with occupational health and safety regulations, practice safety protocols, and maintain emergency rosters and procedures
- Perform administrative duties including updating resident phone lists, handling meal tickets, managing mail distribution, ordering office supplies, and supporting recruitment data entry
- Participate actively in team meetings, training, and engagement initiatives to support team goals and community standards
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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