Concierge

Colorado Springs, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

On-the-job training

Double pay for working holidays

supportive work environment

Positive workplace culture

Opportunity to make a meaningful impact on seniors

Flexible part-time schedule

certified Great Place to Work community

Job Description

The Bridge at Colorado Springs is an esteemed assisted senior living community dedicated to providing compassionate and comprehensive care to seniors. Situated in a welcoming and supportive environment, The Bridge offers residents a vibrant lifestyle supported by a caring team of professionals. This community is proudly certified as a "Great Place to Work," reflecting its commitment to maintaining a positive and engaging workplace culture for its employees. As part of Century Park Associates, The Bridge is devoted to creating enriching experiences for residents while fostering a rewarding and respectful environment for its staff. Century Park Associates values trust, leadership, and... Show More

Job Requirements

Must have high school diploma or equivalent
must be proficient with Microsoft Office (Word and Excel)
must demonstrate proficiency with office machines (i.e., fax, copier/scanner)
must enjoy serving seniors
must demonstrate excellent customer service and hospitality
must have good telephone etiquette
must demonstrate trustworthiness and dependability
must work efficiently and effectively with little to no supervision
must demonstrate effective communication skills
must work efficiently with frequent interruptions
must be able to multi task
must be able to meet deadlines
must be cheerful and positive
must be responsive to resident requests
displays integrity and professionalism by adhering to Century Parks Code of Ethics and completes all required compliance training

Job Qualifications

High school diploma or equivalent
proficiency with Microsoft Office (Word and Excel)
demonstrated proficiency with office machines such as fax, copier/scanner
excellent customer service and phone etiquette skills
ability to work independently with minimal supervision
strong communication and multitasking skills
trustworthiness and dependability
cheerful and positive demeanor
experience working with seniors or in a customer-facing role preferred

Job Duties

Demonstrates excellent customer service, including telephone etiquette skills
serves as community's first greeter to all guests, visitors, residents and families entering front lobby
creates and maintains a positive atmosphere of warmth and hospitality
interacts with all individuals professionally and courteously
directs concerns from individuals to appropriate manager
screens visitors entering the community
assists with keeping front lobby and workrooms neat, clean and presentable
closely observes lobby activity and reports unauthorized visitors or concerns
keeps front lobby entrance flowing and welcoming
keeps bell cart clean and polishes weekly
provides accurate, reliable clerical support including typing, filing, photocopies, fax, data entry
receives, sorts and distributes mail
delivers packages to appropriate person/department following community policy
makes accurate, timely entries into Events Log
maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
enters resident maintenance requests in TELs system
maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
oversees resident check in system, educating new residents, inviting participation, maintaining weekly list for security
regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
communicates with sales team and backup sales team so inquiry calls are handled timely
assists with Electronic Health Record (EHR) system as requested

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: