Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Strong company culture
Career growth opportunities
Job Description
Lifestyle Real Estate Services, Ltd. (Collective House Realty) is a leading real estate company dedicated to creating vibrant and connected communities. With a strong partnership with Lifestyle Communities (LC), a recognized leader in real estate development and management with over 25 years of experience and more than 10,000 units under management across diverse markets, Collective House Realty embodies a commitment to excellence and innovation in the property management industry. The company promotes a culture grounded in its core values of Performance, Quality, Communication, Teamwork, and Leadership, empowering its employees to not only meet but exceed expectations, ensuring a lasting and... Show More
Job Requirements
- High school diploma or equivalent required
- additional education is a plus
- strong communication skills
- proficiency in Google Workspace
Job Qualifications
- 1-2 years of experience in customer service, hospitality, property management, or a similar resident-focused role
- passion for creating exceptional resident experiences and building community
- excellent organizational skills
- strong communication and problem-solving abilities
- positive, proactive, and detail-oriented mindset
- proficiency in Google Workspace
- experience with property management software is a plus
Job Duties
- Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns with professionalism and care
- guide new residents through a seamless move-in and orientation process, including welcome packages and community introductions
- assist with move-out procedures to ensure a smooth transition
- prepare and distribute newsletters, community announcements, digital updates, and bulletin board postings at the direction of the Community Manager
- support management with resident notifications regarding policies, community updates, and event reminders
- offer personalized recommendations for local dining, entertainment, and services that enrich residents' lifestyles
- coordinate with vendors, businesses, and service providers to offer exclusive perks, special experiences, or resident discounts
- help residents reserve community spaces and amenities for private or group use
- facilitate concierge-style services such as package handling, dry cleaning coordination, and pet care assistance
- monitor the appearance and atmosphere of lobbies, amenities, and common areas, ensuring they remain clean, inviting, and reflective of Collective House's standards
- work closely with security, maintenance, and property management teams to ensure resident needs are met efficiently and with care
- handle resident concerns with empathy, working quickly to resolve issues or escalating matters to property management when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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