Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Employee assistance program
401(k)
Job Description
Related Management Company (RMC), a subsidiary of Related Companies, is a leading owner and operator of real estate assets, managing hundreds of residential properties across multiple states and Washington, D.C. RMC is renowned for setting the standard in workforce, market-rate, and luxury housing sectors. They emphasize sustainability, with numerous properties aiming for LEED Silver certification or higher. The company's ethos centers on providing exceptional service, fostering innovative design, and nurturing thriving communities. As an employer, RMC values bold thinkers and entrepreneurial spirits, encouraging growth, internal mobility, and leadership development within an inclusive and diverse workplace. They are committed to competitive... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years experience in hospitality, customer service, or luxury properties is a plus
- Comfort using basic digital tools such as logging systems, CRM platforms, emails, MS Office tools
- Ability to lift up to 50 lbs and stand for long periods
- Passion for excellent service and a composed, professional attitude
Job Qualifications
- High school diploma or equivalent
- 1-3 years experience in hospitality, customer service, or luxury properties is a plus
- Comfort using basic digital tools such as logging systems, CRM platforms, emails, MS Office tools
- Ability to lift up to 50 lbs and stand for long periods
- Passion for excellent service and a composed, professional attitude
Job Duties
- Greet residents and guests with professionalism and warmth
- Announce visitors and manage deliveries with care
- Keep the lobby calm, clean, and inviting
- Support leasing tours and resident events with a polished front desk presence
- Conduct lobby checks for lighting, music, scent, and overall atmosphere
- Monitor building camera systems and logs
- Track vendor and contractor activity and follow access procedures
- Respond to safety or privacy concerns calmly and appropriately
- Log and organize packages and deliveries using digital tools
- Track service requests and amenity bookings
- Support the package room and inventory systems
- Manage visitor logs and help maintain accurate resident preferences
- Prepare elevators and common areas for scheduled moves
- Notify the Resident Manager of unscheduled move-ins/outs
- Ensure smooth transitions with clear communication
- Welcome prospective residents and alert the leasing team
- Share branded materials and collect contact information
- Maintain a composed and helpful presence
- Offer local tips, help with events, and maintain bulletin boards
- Remember and act on resident preferences to personalize service
- Be a trusted connector in the community
- Follow all emergency procedures and stay calm under pressure
- Step in to solve service issues when possible, and escalate as needed
- Follow up with residents to ensure satisfaction
- Keep the front desk clean and organized
- Join daily huddles and team updates
- Model professionalism and emotional intelligence
- Take on special assignments when asked
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Post restaurant and hotel jobs on OysterLink.
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