Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a respected operator of over 30 senior living communities spread across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. Their communities encompass more than 2200 units and provide a wide range of senior living options, including Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care. With a strong focus on delivering amenity-rich, care-driven, and lifestyle-oriented environments, TerraBella is committed to elevating the quality of life for seniors and supporting their unique needs through compassionate and personalized services. Their approach centers on fostering an enriching, supportive atmosphere where residents can thrive, remain active, and feel at... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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