Concierge

Washington, DC, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Hourly

Range $19.00 - $20.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

flexible scheduling

Transportation assistance

Job Description

Our company is a well-established hospitality service provider located in Washington, District of Columbia, dedicated to delivering exceptional guest experiences. We pride ourselves on maintaining high standards of professionalism and service quality to ensure that every visitor and guest feels welcomed and valued. Our commitment to excellence and attention to detail have made us a trusted name in the hospitality industry. With a focus on personalized service and customer satisfaction, we continuously seek to enhance our operations by integrating skilled professionals into our team.

We are currently seeking a dedicated and detail-oriented Concierge for a long-term contract role in Washing... Show More

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or customer service
Excellent communication skills
Ability to work flexible hours
Strong organizational skills
Proficiency with reservation and booking software
Ability to handle guest inquiries professionally
Maintain a professional appearance
Provide exceptional customer service

Job Qualifications

High school diploma or equivalent
Previous experience in a concierge or front desk role preferred
Strong communication and interpersonal skills
Ability to manage multiple tasks efficiently
Detail-oriented with excellent problem-solving skills
Familiarity with local area and travel information advantageous

Job Duties

Greet visitors and guests warmly, providing assistance and addressing their needs promptly
Coordinate check-in and check-out procedures to ensure a seamless experience
Manage reservations and handle booking requests efficiently
Act as a liaison between guests and various service providers to fulfill special requests
Address customer complaints or concerns with a detail-oriented approach and resolve them effectively
Communicate important messages or updates to guests and staff as needed
Maintain a secure and organized front desk environment, adhering to all procedures

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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