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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a renowned operator of luxury senior living communities located across the United States and Mexico City, Mexico. With a deeply committed team of servant leaders, Belmont Village is dedicated to providing outstanding services and support to seniors, helping them thrive in their golden years. The company prides itself on its core values of trust, respect, teamwork, dignity, integrity, ownership, and learning, which guide every interaction and decision within its communities. Known for its hands-on, fast-paced, and physically active work environment, Belmont Village offers extensive opportunities for internal growth and career advancement, supported by a strategic... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system
- Demonstrated proficiency with MS Office applications
- Ability to communicate clearly in verbal and written English
- Demonstrates initiative and critical thinking skills
- Proven administrative and organizational skills
- Professional and team oriented attitude
- Consistent and reliable attendance
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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